FAQ

Per resource, per second: vCPU, RAM, storage, and GPU each have a flat hourly rate that adds up to your instance's total. No plan tiers, no minimum term — see the configurator or the rates section on the homepage.

Most CPU instances finish provisioning in under 2 minutes; larger GPU images typically take 3-5 minutes. You'll see live status in your dashboard the whole time.

Yes — idle instances auto-stop after 2 hours by default to control cost, but you can disable that per-instance. Stopped instances keep your disk; starting back up takes under a minute.

You'll get an email when a payment fails, and a grace period before instances are automatically stopped. Your data isn't deleted immediately.

Yes — every instance runs on its own isolated network segment. No other customer, and no automated process besides our own monitoring, can reach it.

Not yet through the dashboard — today you pick from our maintained Ubuntu/Windows images. Email support if you need something custom.

Contact support@staticgpu.example or use the in-dashboard support button. Our team can inspect instance status and, with your permission, help troubleshoot directly.