FAQ

Per resource, per second: vCPU, RAM, storage, and GPU each have a flat hourly rate that adds up to your instance's total. No plan tiers, no minimum term — see the configurator or the rates section on the homepage.

No — every server runs on our own hardware, sourced, configured, and maintained by our own team. There's no reseller markup and no third-party cloud sitting between you and the machine.

Most CPU instances finish provisioning in under 2 minutes; larger GPU images typically take 3-5 minutes. You'll see live status in your dashboard the whole time.

Yes — instances run until you stop them. Idle auto-stop is off by default; you can opt in per-instance to a shutdown timer anywhere from 15 minutes to 24 hours of idle time. Stopped instances keep your disk; starting back up takes under a minute.

Stripe automatically retries a few times. If it keeps failing, your instance is stopped — not deleted — so unpaid usage doesn't keep running. Update your payment method from the billing page and start it again whenever you're ready.

Yes — every instance runs on its own isolated network segment. No other customer, and no automated process besides our own monitoring, can reach it.

Not yet through the dashboard — today you pick from our maintained Ubuntu/Windows images. Email support if you need something custom.

Contact main@staticgpu.com from the support page. Our team can inspect instance status and, with your permission, help troubleshoot directly.